Internal Wiki

Your Firm's Brain. Written Down.

A built-in wiki for internal documentation — firm procedures, tax checklists, client notes, training materials. Rich text editor, favorites, and search. No Notion subscription required.

[Knowledge Base — rich text pages with favorites, recent pages, and search]

The Problem: Firm Knowledge Lives in People's Heads

Every CPA firm has procedures, checklists, and institutional knowledge — but it's scattered across Google Docs, shared drives, email chains, and senior partners' memories. When a new hire asks 'how do we handle S-Corp returns?' the answer requires a 30-minute conversation. When a senior CPA leaves, their knowledge walks out the door.

The Solution: A Wiki That Lives Where You Work

TaxScout's Knowledge Base gives your firm a centralized wiki right inside the platform. Write procedures, checklists, and training materials with a rich text editor. Star important pages for quick access. Search across all pages instantly. No separate Notion subscription. No context switching.

What to Put in Your Wiki

Tax Season Playbook

Step-by-step procedures for each return type

New Hire Training

Onboarding docs for new preparers and staff

Client Checklists

Custom document checklists per return type

IRS Guidance Notes

Firm-specific interpretations and procedures

Meeting Notes

Record team meeting decisions and action items

Wiki Features

Rich Text Editor

Full-featured editor with headings, lists, links, images, code blocks, and rich formatting.

Favorites

Star important pages for quick access. Your most-used procedures are always one click away.

Recent Pages

See recently updated pages at a glance. Know what's changed without searching.

Archive & Delete

Soft-delete pages without losing them. Restore archived pages when needed — or hard-delete when ready.

[Page editor with rich text formatting and content preview]
[Knowledge Base homepage with favorites, recent pages, and search]

How It Works

1

Create Pages

Write firm procedures, checklists, and training materials with the rich text editor. Full formatting: headings, lists, links, images, code blocks.

2

Organize & Star

Star important pages for quick access. See recently updated pages at a glance. Archive pages you no longer need.

3

Search & Find

Full-text search across all pages. Find any procedure or checklist in seconds.

4

Train Your Team

New hires get up to speed by reading the playbook. No more 30-minute 'how do we do this?' conversations.

vs. Competitors

TaxDome and Canopy have no built-in knowledge base — firms use Notion ($10/user/mo) or Google Docs alongside their practice management tool. Karbon has no wiki functionality. TaxScout eliminates the Notion subscription by building a wiki directly into the platform.

Frequently Asked Questions

For firm-internal documentation, yes. TaxScout's Knowledge Base handles procedures, checklists, training materials, and meeting notes. You won't need a separate Notion subscription for your CPA firm's internal wiki.

See Knowledge Base in Action

Book a 15-minute walkthrough and see how it fits your firm.